Security

Security and Permissions

Guests should understand what they are joining. Camera permission supports flashlight access on compatible phones; the light-show experience does not record or upload camera footage.

  • Camera permission is requested when the guest joins
  • Screen light remains an option if permission is declined
  • No name, email, or phone number required for core participation

Explain Permission Before the Prompt

A camera prompt can surprise someone who expected only a light effect. The invitation and participation page should explain why it appears before guests make a choice.

A useful explanation is: “Camera permission lets compatible phones use the flashlight. No camera footage is recorded or uploaded. If you prefer, join with screen light.”

The permission prompt appears after the guest taps Join, not simply because the page has opened. The browser remains responsible for granting or denying access.

What Camera Access Does

Some browsers make torch control available through the camera's media track. Luma Crowd uses that capability to operate the flashlight where supported. It does not capture still images, record footage, or send the camera stream to the server as part of the light show.

Declining permission does not need to exclude someone from the experience. Screen light provides a separate visual mode. Learn more about phone flashlight shows and app-free participation.

Be Precise About Data

Core participation does not require guests to provide a name, email address, phone number, or seat-based personal profile. The service still processes connection and device-state information needed to coordinate the session.

Avoid describing any connected web service as collecting “no data.” Explain the distinction between personal contact fields and operational information such as a connected participant count or readiness state.

The organizer should review its own privacy notice, retention practices, and any external analytics or integrations before launch. This product explanation is not a blanket privacy certification or a substitute for that review.

Separate Participation From Production Filming

Camera permission on a participant's phone is not consent to venue photography or video recording. If your production records crowd footage, communicate those arrangements through the event's normal filming policies and notices.

The same distinction applies to campaign measurement. A connected phone is not proof of a unique individual, an ad impression, or an identifiable customer.

Venue Checklist

Check Why it matters
Secure public page Production browser permissions require an appropriate secure context
Readable permission explanation Guests can make an informed choice
Permission refusal rehearsal Screen fallback is verified before the live cue
Mixed-device rehearsal Actual browsers and torch support are checked
Disconnect and session-end check Lights and pending commands return to a safe state
Event safety review Flashing effects and participant instructions suit the audience

Include an Easy Way to Opt Out

Audience participation should be voluntary. Guests should be able to leave, and the production plan should remain workable without every phone joining. Avoid making phone use necessary to follow emergency instructions or essential event information.

Request a demo to inspect the actual permission prompt, screen fallback, and waiting states before your team writes its guest instructions.

From the appLuma Crowd Studio effect timeline
Arrange effects on the timeline and preview on your own device before going live.
A few more details

Good questions.

Why does a flashlight show request camera permission?

Some mobile browsers expose the flashlight through camera controls. Access to the camera is therefore needed to use the torch on compatible phones. Luma Crowd does not use that stream to record or upload footage.

Can a guest join without granting camera permission?

Yes. If permission is declined or torch access is unsupported, the participation page uses screen light instead.

Does the light show record audio or video?

The light-show participation experience does not record or upload camera footage or audio. Production filming of the venue is a separate activity controlled by the event organizer.

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